Policy

At Box and Bayan PH Shop, we want to keep your shopping smooth and secure. Please read our policies before placing an order:

📌 PAYMENT FIRST POLICY:
All orders must be paid in full before processing. This ensures fairness to all customers and avoids reservation issues.

Accepted Payment Methods:

  • Gcash
  • Bank Trasfer
  • Mlhuillier/Palawan Express

Shipping Details:

  • We ship orders within 24-48 hours after payment confirmation.
  • Delivery usually takes 3-5 working days depending on location.
  • A tracking number will be provided.

Returns & Exchanges:

  • Due to the nature of personal care and supplement items, returns are not accepted unless the product is defective or incorrect.
  • For concerns, message us within 24 hours of receiving the item.
  • Take a video of the item.

Thank you for understanding and respecting our store policies!